Privacy Policy

At ViralReel AI, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

We collect information to provide and improve our AI video generation services. This may include:

• Account details (name, email address, password)
• Billing and payment information
• Usage data (video generations, prompts, preferences)
• Communication data (support requests, feedback)
• Technical data (IP address, browser type, device information)

2. How We Use Your Information

We use collected data to:

• Provide and operate the ViralReel AI platform
• Generate and deliver AI-powered video outputs
• Improve model performance and user experience
• Process payments and manage subscriptions
• Send service updates and important notifications
• Prevent fraud, abuse, and security risks

3. Data Protection & Security

We implement industry-standard security measures to protect your data. Your information is stored securely and accessed only by authorized systems or personnel. However, no online system is 100% secure, and we continuously work to improve our protections.

4. AI Data Usage

Prompts, inputs, and generated outputs may be processed to improve system performance, enhance model accuracy, and optimize user experience. We do not use your private data to identify you personally.

5. Data Sharing

We do not sell your personal data. We may share limited information only with trusted third-party providers such as:

• Payment processors
• Cloud hosting providers
• Analytics services
• Security and fraud prevention tools

6. Cookies & Tracking Technologies

We use cookies and similar technologies to improve functionality, analyze traffic, and personalize your experience. You may disable cookies in your browser settings, but some features may not function properly.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or updates
• Request deletion of your account and data
• Opt out of marketing communications

8. Data Retention

We retain your data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Third-Party Services

Our platform may integrate with third-party services. We are not responsible for their privacy practices, and we encourage you to review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@viralreelai.in.